Responsible gambling

Responsible Gambling at Grand Casino Hinckley

Grand Casino Hinckley is committed to providing a responsible and enjoyable gaming experience for all its patrons, including those from Canada. Our goal is to promote safe play and provide access to help services for individuals who may be experiencing problems related to gambling.

Tools for Responsible Gaming

We offer various tools and resources to help you manage your gaming habits:

Voluntary self-exclusion programs: If you feel that you need a break from gaming, we can exclude you from our facilities for a set period or permanently.
Deposit limits: We encourage you to monitor your spending and set deposit limits accordingly. Our staff is available to help you with this process.
Time-outs: Take breaks from play by requesting a time-out at any of our gaming areas.

Seeking Help

If you are experiencing problems related to gambling, there are resources available to assist you:

Minnesota's responsible gaming helplines and counseling services
Cross-border helplines and home-province services for Canadian visitors upon return

Promoting Responsible Gaming Practices

We promote safe play through signage, messaging, and in-person interventions. Our staff is trained to recognize signs of problem gambling and can provide information on how to seek help.

Differences from Canada-specific Standards

Unlike regulated online casinos in Canada, we do not offer built-in spending limits or real-time play history due to our focus as a U.S.-based land-based tribal property. However, we still prioritize responsible gaming practices and provide access to support services.

Advantages of Responsible Gaming at Grand Casino Hinckley:

Over 2,000 slot machines and electronic games
28 table games for variety
A large attached hotel with extensive amenities
RV resort and chalets for families
Comprehensive entertainment offering

Limitations from a Canadian Perspective:

No Canada-licensed online casino product or remote-play option available
All gaming is conducted in USD on-site in Minnesota, requiring travel to participate
Promotions and loyalty rewards may require in-person participation